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Sales Agreement

  • All users agree to have read and approved the Sales Agreement as soon as they perform the membership procedures.
  • It is a Sales Agreement in Virtual Media between the Company titled SİA DERİCİLİK SANAYİİ VE TİCARET LİMİTED ŞİRKETİ and the Customer.
  • In accordance with the provisions of the Law on the Protection of Consumers No. 4077 and the Provisions of the Regulation on the Principles and Procedures of Applying Distance Contracts, the subject of the Agreement covers the rights and obligations of the parties in relation to the sale and delivery of the product specified in the following qualifications and sales price, which the SELLER sells to the BUYER.





  • All Members: All buyers (hereinafter referred to as buyer or customer) who subscribe to the e-commerce store website titled to SİA DERİCİLİK SANAYİİ VE TİCARET LİMİTED ŞİRKETİ.


  • The contractual product is delivered, within the time described in preliminary information depending on the distance of the BUYER’s location for each product, to the BUYER or the person or the organization at the address that he showed, provided that legal 30-day period is not exceeded.
  • If the contractual product is to be delivered from the BUYER to another person or organization, SELLER cannot be held responsible due to the fact that the person or organization to be delivered does not accept delivery.
  • SELLER is responsible for delivering the contractual product robustly, complete, in accordance with the qualifications specified in the order and, if applicable, with warranty documents and user manuals.
  • For the delivery of the contractual product, it is conditional that this Agreement is approved electronically and the sale price must be paid by the BUYER. If the product price is not paid for any reason or cancelled in the bank records, the SELLER shall be deemed free of the obligation to deliver the product.
  • If the SELLER cannot deliver the contractual product within the period due to force majeure or emergency situations such as adverse weather conditions blocking transportation, as well as cutting off transportation; he is obliged to notify the BUYER of such situation. Under these circumstances, the BUYER may exercise one of the rights to cancel the order, replace the contractual product with its precedent if any, and/or postpone the delivery time until the prohibitive status is eliminated. If the BUYER cancels the order, SELLER shall make an attempt with the relevant bank to return the relevant amount of the BUYER to the BUYER's account within 15 days and the transaction is notified to the BUYER via e-mail. In such a case, the SELLER cannot be held responsible for delays caused by the relevant bank.
  • If the products delivered to the BUYER and/or the ones delivered to the persons and/or organizations that BUYER desires to deliver are defective or faulty, related product(s) are sent to the SELLER within 7 days starting from the date of receipt of the BUYER side for the necessary repair or replacement under warranty conditions, and shipping expenses are covered by the SELLER. In such a case, if the 7-day period expires, the BUYER must take the product he has received to the SELLER.


  • BUYER is entitled to withdraw within seven (7) days of delivery of the contractual product to him or the person/organization at the address he has shown. In order to exercise the right of withdrawal, it is obligatory that; SELLER must be notified during this period via fax or electronic mail, the product must not be used in accordance with the provisions of Article 7 and the packaging must be undamaged. In case of exercising this right, a copy of cargo delivery minutes as well as the original of sales invoice must be returned regarding that the product delivered to the third party or Buyer is sent to the SELLER.Within 7 days of the receipt of these documents, the SELLER shall make an attempt by the relevant bank to return the product price to the credit card account of the BUYER. SELLER cannot be held responsible for bank-related inconveniences regarding the refund of the product price. If the original sales invoice is not sent, value added tax and other legal obligations, if any, are not refunded. The cargo fee of the product returned due to the right of withdrawal belongs to the BUYER.


  • In the implementation of this Agreement, Consumer Arbitration Boards and CONSUMER COURTS in the settlement of BUYER or SELLER are authorized until the value announced by the Ministry of Industry and Commerce.If the order is approved electronically, the BUYER is deemed to have accepted all the provisions of this Agreement.